5 Questions to Ask Your Cleaning Service Before Hiring Them

February 26, 2021

Picture of Claire Hebert

Claire Hebert

Between working a full-time job, taking care of kids, preparing meals, and getting in a good night’s sleep, many Americans are notoriously starved for free time. This often results in critical housekeeping tasks, such as cleaning, getting neglected.

An easy and popular way to solve this problem is by outsourcing your housekeeping tasks to a professional cleaning service in Kenner. But how can you tell if a cleaning company can really deliver a high level of service? Is there any way to determine if a maid service is legit before hiring them?

We previously explained how to avoid wasting your money on bad cleaners and how to get your home ready for a professional cleaning. Now we’ll help you find a great cleaning service by giving you a list of 5 questions you should ask a cleaning company prior to booking their service.

What questions should I ask a cleaning service?

Making a sound choice when hiring a cleaning company is crucial not just because it’ll ensure you get your money’s worth, but also because it keeps you safe. After all, the last thing you want is to give an unreliable stranger unrestricted access to your home and belongings.

Always ask your cleaning service of choice these 5 questions:

Question #1: How do they screen their cleaners?

You want to be absolutely certain your cleaner is a dependable professional who has not only the appropriate training and experience, but also a clean track record and an ethical character.

A reliable vetting process should include:

  • Online application and test
  • Phone interview
  • Background and reference checks
  • In-person interview and skill checks

Question #2: Do they offer satisfaction guarantees?

A 100% happiness guarantee is a clear sign that a cleaning company holds their reputation and their clients’ satisfaction in the very highest regard. If you’re unhappy with any aspect of your cleaning, you can let the company know and they will send someone within 48 hours to redo the problematic areas at no additional cost to you.

Question #3: Are they licensed and insured?

Any serious member of the cleaning industry should be fully licensed by the state they operate in. Furthermore, they should have a liability insurance policy of $1000,000 (or more) and a bond of $5000. This creates the best possible “safety net” for both you and the cleaner who cleans your home.

Question #4: Do they use their own cleaning tools and products?

You should also expect your cleaners to bring their own cleaning supplies. Reputable cleaning companies know this, which is why they fully equip their maids with quality cleaning equipment, including mops and vacuum cleaners.

Question #5: Can they provide green cleanings?

People are becoming more environmentally aware with every passing year. As a result, the demand for green cleanings is constantly growing. Successful cleaning services are aware of this, which is why can modify their cleanings to make them eco-friendly if the client requests it.

Where can I schedule a top-quality cleaning service in Kenner?

cleaning service in Kenner As the leading provider of cleaning services in Louisiana, Geaux Maids of Kenner is superbly equipped to meet your every cleaning need. Our services include home, office, deep, vacation rental, post-construction, and move in/out cleanings.

Our cleaners will happily provide you with a squeaky clean home while you deal with your other responsibilities, or simply enjoy some much-needed relaxation time at the A. J. Muss Bertolino Playground with your family. Reach out to us today!

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